Data protection at Wigmore Hall

Thank you for trusting us with your personal information.

As you may have heard, new data protection laws are being launched all over the world, including the General Data Protection Regulation (GDPR), which came into force in Europe on May 25 2018.

We have made changes to the way we work with personal data.  The thinking behind these changes has been completely focussed on ensuring that the personal data which we process (of our audiences, our donors, our trustees and our staff) is kept up-to-date, is accessed and transported securely, is clearly documented, removed when it's no longer needed and is easy to control. By maintaining this focus, we have remained in step with these changes in data protection legislation.

Organisational changes

We have:

  • Upgraded systems to take advantage of new, 'GDPR compliant' technologies
  • Audited the information and data we hold in computer systems, on paper and in archived administrative records
  • Destroyed nonessential information and data across all of our operations
  • Trained staff in information security awareness and in the requirements of the GDPR
  • Updated our privacy policy and the data sharing agreements we hold with other organisations
  • Changed the way we work to protect personal information across our organisation
  • Developed better methods:
    • Of informing staff, trustees, audiences and donors about how we collect and process personal data
    • Of giving audiences and donors control over the ways we stay in touch with them

Changes to our privacy policy

More user-friendly language. We’ve re-worked our policy with clearer language, headings, and links that allow visitors to our website, audiences and donors to find important information more easily

More details on how we integrate with other services and share information. We are always working to improve our website and information systems, and that sometimes means using technology and services that necessitate the exchange of data. Our policy describes how we ensure that proper controls over data are maintained in these cases.

More control. We are making it easier for staff, trustees, audiences and donors to control their personal data once it has been provided to us. Our policy explains how we have made things more personalised, smarter and easier to manage.

Read our  privacy policy.

If you have any questions, comments or suggestions, please let us know by contacting The Data Protection Manager, Wigmore Hall, 36 Wigmore Street, London W1U 2BP or emailing This email address is being protected from spambots. You need JavaScript enabled to view it..


For further assistance, please see our FAQs