Disabled Access and Facilities
For our Autumn Series concerts, we are looking after audience members with access or mobility requirements differently. Please refer to the ballot emails and follow instructions there.
Wheelchair Users and Patrons who have a mobility impairment
The Wigmore Hall has step free access from Wigmore Street. The Foyer, Box Office and Stalls are fully wheelchair accessible. A lift takes you from the ground floor down to the lower ground where there is easy access to the Restaurant, Bechstein Room and toilets.
There are 24 stairs leading up to the Balcony and this is not accessible by lift. The balcony is unsuitable for wheelchair users or customers who may find stairs a challenge.
There are a number of wheelchair spaces in the Auditorium; these are available to customers who have joined our Access List, and are sold with a 30% discount of the standard ticket price and the discount is also extended to a personal assistant/carer if needed.
Once joined onto our Access List, wheelchair users will be able to view any available wheelchair spaces at the rear of the Auditorium in Row Y. The three seats directly in front, in Row X, are available as a companion seat if required. However companions are also welcome to select any other available seat in the Stalls an alternative.
Access discounts are only available for customers who have joined our Access List. Having joined our list, customers can purchase discounted seats online, in person and by phone.
Take a virtual tour of Wigmore Hall
Visitors who are deaf or have a hearing impairment
Wigmore Hall is equipped with a Loop to help hearing aid users receive clear sound without background noise. Patrons can use this facility by switching their hearing aids to ‘T’. A loop is also installed at the Box Office window.
Visitors are welcome to take hearing dogs into the Auditorium or, they can be left with a designated member of staff who will provide fresh drinking water and a comfortable place to reside whilst you enjoy the performance. If you wish to have a dog with us during the performance, please inform the Box Office staff when you make your booking. Alternatively, please inform the Box Office that you intend to enjoy the performance with your dog, and we can advise the best place to sit to accommodate this.
Visitors who are Blind or Partially Sighted
We will do our very best to accomodate those needing to leave the Auditorium during a performance due to a medical need. Depending on availability and the nature of the performance, this may mean temporary re-seating in a seat near the rear of the Hall until a suitable pause.